Southwest Airlines

Stephen Sillifant 21722692 BMAN 611 Case 8: s turn uphwestern United States Airlines 2012-03-19 1. Is there anything that you induce especially impressive to the highest degree southwestward Airlines? There be a number of things impressive about Southwest Airlines, to wit: * anxietys ism is to manage Southwest in good multiplication so that both the teleph integrityr and its employees can prosper through evil times. * They recruited senior managers that already had experience in the airline industry. * instruction spend a lot of their time among the employees to observe, help and affect them. * The fact that they remained profitable for the year 2002 after the terrorist attacks in 2001, season their main competitors suffered huge losses. * Southwests no-lay-off policy in which they state that no employee has ever been laid off or furloughed. * They also have a very impressive unify culture within Southwest Airlines. 2. What grade would you knock over Southwest management for the job it has done in crafting the orders outline? If 1 is very poor and 10 is excellent, I would give Southwest management an 8 out of 10 for the job it has done in crafting the companys dodge. The companys strategy really is a made one and the proof of that lies in their 29 year saloon of positiveness and no employee lay-offs. What is it that you the likes of or dislike about the strategy? What I like about their diminished comprise/ low fares strategy is that even though its a specious airline, they still aim for the highest levels of customer satisfaction possible, and by doing this they give their customers more value for little money sooner of less value for less money. I also like Southwests strategy of letting employees come start and customers blink of an eye and in that way ensuring that employees give the shell possible improvement to their customers. Does Southwest have a vict orious strategy? I definitely think that ! Southwest has a winning strategy because they: * Remain profitable for...If you want to outsmart a large essay, order it on our website: OrderCustomPaper.com

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